Software-as-a-Service news & blogs
SaaStock
- Resilience: How This Entrepreneur Overcame Cancer to Build a $5M ARR SaaS
- SaaStock USA Final Agenda Confirmed
- How to Build a $1M Startup Without Venture Capital, With Rob Walling
- The Top B2B SaaS Startups in Austin
- Connect with Active SaaS Investors at SaaStock USA
- How the SaaS Org Needs to Change to Support PLG
SaaStr
- 5 Interesting Learnings from Snowflake at $2.4 Billion in ARR
- What You Need to Change at $10M to Scale to $100M with Sameer Dholakia, Partner at Bessemer Venture Pa…
- 43% of You Are Still Hiring. Just Not All That Much.
- The Power of Content: Driving Growth Through Storytelling with Monte Carlo CEO Barr Moses and Head of …
- Beware The Overly Self-Promotional CMO (and CRO)
- 10+ of The Top Mistakes Sales Reps Make … That Kill Deals (Updated)
- Dear SaaStr: How Many Board Seats Do VCs Typically Get?
- Veterans Come to 2023 SaaStr Annual for Free as Our VIP Guests
- Top SaaStr Content for the Week: Lattice’s Co-Founder & CEO, SaaStr’s Founder and CEO, Heap’s Fo…
- Which to Choose, If You Can Choose, Between Bootstrapping and Raising a Seed Round
SaaS Metrics
- Optimizing App Onboarding: Strategies for Increasing User Activation and Retention • saasmetrics.co
- What Makes a Great Logo? Tips To Help Your Company Calling Card Stand Out • saasmetrics.co
- What SaaS Companies Need To Know About Compliance • saasmetrics.co
- Understanding Payout Percentages at NZ Online Casinos • saasmetrics.co
- The Benefits of Electronic Bill of Lading: Streamlining Shipping Processes • saasmetrics.co
- Understanding Your Web Hosting Needs: A Beginner’s Guide • saasmetrics.co
- Best Practices to Improve SharePoint Performance • saasmetrics.co
- How ERP Solutions Can Improve Business Operations • saasmetrics.co
- Best Strategies for Optimizing Bookings and Revenue • saasmetrics.co
- Designing Effective Loyalty Loop Programs: Best Practices for Building Customer Loyalty and Advocacy …
SaaS Finance
- Tips for Growing Your Notary Business • blog.agilepayments.com
- Chargebee’s Rebranding: Designing Success Together • www.chargebee.com
- Optimizing Resources: 12 Essential Tools for SaaS Companies • blog.agilepayments.com
- How to Find the Right Financial Expert for Your Business • blog.agilepayments.com
- Ford, Net Dollar Retention, and Bringing Objectivity to Revenue Growth • www.chargebee.com
- From Lead to Sale: A Deep Dive into Sales Funnel Optimization Strategies • www.chargebee.com
- The Road to Financial Resilience: A Finance Leader’s Guide for Revenue Recovery • www.chargebee.com
- How to Securely Manage Online Payments: A Business Owner’s Guide • blog.agilepayments.com
- Launching the ChartMogul SaaS Benchmarks Report 2023 • alleged-peace.flywheelsites.com
- Average Cost of Service and Economies of Scale • www.thesaascfo.com
Customer Success
- The customer health score handbook • churnzero.com
- Customer Success AI • churnzero.com
- Reframing your thinking about generative AI • churnzero.com
- Gainsight Continues Its Leadership Position in Customer Reviews • www.gainsight.com
- 7 Tips for Managing the Sales to CSM Handoff • blog.hubspot.com
- 23 Excellent Customer Satisfaction Survey Examples [+ Templates] • blog.hubspot.com
- The Top 14 Free Help Desk Software and Ticketing Systems in 2023 • blog.hubspot.com
- What is customer sentiment? [Expert Insight] • blog.hubspot.com
- Big RYG • churnzero.com
- How Customer Success teams can nail their renewal forecast • churnzero.com
SaaS news articles
- 職場革新：採用App作為HR管理工具的五大優勢 • cyberstar-tw.medium.com
- @Churnfree, our focus is on addressing customer needs, resolving issues proactively, and… • medium.com
- L’IA nelle imprese italiane, a che punto siamo? • www.cio.com
- Pre-Sales: The Emotional Chessboard • medium.com
- Australia’s CIO50 Team of the Year Awards finalists revealed • www.cio.com
- 5 SaaS Development Hacks! • taguofficial.medium.com
- API security: key to interoperability or key to an organization? • www.cio.com
- Best Practices to Move From Subscription to Consumption Based Business • medium.com
- Designing the campus of the future starts with high-quality 10 Gbps connectivity • www.cio.com
- Microsoft’s data and analytics platform Fabric announces unified pricing, pressuring Google and Amaz…
SaaS blog posts
- Simon Høiberg — Building a SaaS That Works for You • thebootstrappedfounder.com
- ∀𝑦∃𝑥 ≠ ∃𝑥∀𝑦: The Dangerous Misconception Founders Have About Their Market • thebootstrappedfounder.com
- Evelyn J. Starr — The Evolution of a Brand • thebootstrappedfounder.com
- The Flip Side: When Not to Build in Public • thebootstrappedfounder.com
- What is Jobs to be Done? (JTBD) • justinjackson.ca
- Jack Ellis — Taking on Google as a Bootstrapper • thebootstrappedfounder.com
- In Pod We Trust: How Creators Can Best Juggle Credibility & Sponsored Content • thebootstrappedfounder.com
- Fatih Kadir Akın — Selling a Global Sticker Business • thebootstrappedfounder.com
- The Rubber Band Effect • thebootstrappedfounder.com
- Can you bootstrap a business if you have young kids? • justinjackson.ca
SaaS podcasts
Indie Hackers Podcast
- #280 – Replacing Yourself as CEO, Living on a Boat, and Crowdfunding to Survive with Alex MacCaw of Reflect
- #279 – Staying Indie vs Raising VC, Getting an MBA, and Disrupting the App Store with Emma Lawler of Velvet
- #278 – Growing a Portfolio of AI Products Past $300k After a 7-Figure Exit with Danny Postma
- #277 – Addictive Products, Embracing A.I., and Crossing $26k/mo with Lane Wagner of Boot.dev
- #276 – SaaS Trends, Crowdfunding a Book, and Life After Success with Rob Walling of TinySeed
- #275 – Love, Cohort-Based Courses, and Monetization Frameworks with Wes Kao of Maven
- #274 – Indie Hackers is indie again!
- #273 – The Threat of A.I., Building in Public vs Transparency, and Code vs No-Code with KP
- #272 – Escape Rooms, Side Project Marketing, and Getting to Ramen Profitable with Marc Lou of Habits Garden
- #271 – Gamification, Digital Nomading, and Growing Sales to $41k/mo with Stas Kulesh of Karma
SaaSClub.io Podcast
- 357: From Zero to a Million: SaaS Founders Share Their Growth Journeys
- 356: Cleary: Transitioning from Custom-Services to SaaS Product Success - with Thomas Kunjappu
- 355: Vimcal: Overcoming a 1.5 Month Runway and Getting Traction - with John Li
- 354: Automate Your Busywork: A Guide for Early-Stage SaaS Founders - with Aytekin Tank
- 353: Paragon: From Painful Integrations to Finding Product Market Fit - with Brandon Foo
- 352: Contentstack: Scaling From Services to Enterprise SaaS - with Neha Sampat
- 351: Signeasy: A Founder's Journey from Aha Moment to Millions in ARR - with Sunil Patro
- 350: Upsales: Bootstrapping a B2B SaaS to $13 Million ARR - with Daniel Wikberg
- 349: Scaling a SaaS Company: Lessons from LinkSquares' $40M ARR Growth - with Vishal Sunak
- 348: Grain: SaaS Lessons on Finding Your Ideal Customer Profile - with Mike Adams
Inside Intercom Podcast
- Intercom on Product: The AI revolution and the future of customer service
- Building AI that works: How to navigate the AI frontier as a product leader
- Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to S…
- How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
- How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown
- How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
- Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior
- The great differentiator: How fintech companies are prioritizing great customer service
- Customer support just got smarter: A closer look into our new ChatGPT-powered bot
- CX expert Jon Picoult on shaping memories, not just experiences
Podcast Archive
- Michele Hansen update: Section 174 and bootstrapping with kids
- Should a parent with young kids try to bootstrap a new startup?
- Why we hired someone new
- 59: Section 174 with Michele Hansen
- Act now before it's too late: Section 174
- 58 : Chris Reedy, Big Band Software
- This would kill our company immediately
- One pepperoni pizza please
- Super Fun SaaS Sales Tax (Part Deux)
- 57 : The Year So Far and Looking Ahead