Software-as-a-Service news & blogs
SaaStr
- 8 More SaaS Tools and Freebies For All Your WFH Needs
- Your Product Has to Be Easier to Buy Than to Use
- 14 Things You Can Do Now to Be More Customer-Centric
- 10 Crystal Clear Signs Your VP of Sales Just Isn’t Going to Work Out: The COVID-19 Edition
- The SaaS Year of Hell. And Then – Reignition.
- VC Firms Are Still Open For Business. Just Assume It Takes 2x Longer and Is 2x Harder.
- How You and Team May Feel Around May 15 or So
- Why Do Some People Consider Venture Capital a “Young Person’s Game”?
- Register NOW for SaaStr Summit with CEOs and CXOs of Slack, Zuora, G2, Pendo, TripActions, Greenhouse …
- Top Cloud Stories of The Week: April 4, 2020
The SaaS Playbook
- COVID relief loans for SaaS companies → Morning! We have some good news amid these bleak times—tho…
- The SaaS Sales Edition → Isolation tips are more pertinent now than ever, and few know how to better…
- preparing for a slump as a SaaS operator → Don’t know about you, but the hardest part of adjustin …
- the kind of customer testimonials that really work → With COVID-19 making its way across the world, …
- Grammarly's calculated content strategy → The legal process is the least fun aspect of selling a sta…
- the future of B2B SaaS billing → SaaStr Annual is right around the corner, so if you’re going to b…
- what good onboarding looks like → Total SaaS investment has continued to rise in early 2020, with $2…
- how to get tech reporters' attention → Unsolicited gifts are a clever tactic marketers and salespeop…
- the best in B2B SaaS → Earlier this week one of our colleagues posed the question: “who are the sm…
- product demos that close deals → Happy New Year! Hopefully you’ve now settled back into the swing …
SaaStock
- 20 incredible speakers taking to the stage at SaaStock Remote
- You Mon Tsang on customer success, plus ChurnZero’s remote work framework
- The SaaStock you know and love, online: June 10-11 2020
- Lessons from growing from $10M to $20M ARR in just 12 months with Mikael Thuneberg, Supermetrics
- Your chance to watch all the sessions from SaaStock 19
- The importance of emotional health for startup teams – Rui Brandão, Zenklub
- COVID-19 – SaaStock update for H1, 2020
- Why is StartUp Growth so Hard on the People? With Tae Hea Nahm and Bob Tinker
- How to Efficiently Qualify Your Leads and Close More Deals
- SaaS sales and distribution in a crowded space with Marcelo Lombardo, Omie
SaaS Metrics
- Tips for Building a SaaS Business Continuity Plan • saasmetrics.co
- Steps to Starting Your Own SaaS Business • saasmetrics.co
- Getting down on upsells
- How a Social Media Software Company Retains Customers by Building Relationships • baremetrics.com
- Calculate growth rate in 4 simple steps | ProfitWell • www.profitwell.com
- Is freemium in your future? (Yep.)
- SaaS: Staying Afloat During External Economic Pressures • saasmetrics.co
- It shouldn't take a pandemic
- 5 Ways Your SaaS Can Improve Customer Success (Starting Today!) • www.cobloom.com
- Career Steps Building Tips for Future Researchers • saasmetrics.co
SaaS Finance
- SMS Payments for Charity: A Necessity in 2020 • blog.agilepayments.com
- Why EVERY Charity Needs to Utilize IVR Payments • blog.agilepayments.com
- Driving Startup Growth With Cold Outreach: Use Cases And Best Practices • blog.chartmogul.com
- IVR Payments and Security • blog.agilepayments.com
- Restaurants: Touchless Payments for Carryout • blog.agilepayments.com
- The State of SaaS Sales in a COVID-19 World • www.chargebee.com
- Understanding the Benefits of SMS Payments For Transportation • blog.agilepayments.com
- Choosing the Right Billing System for Your SaaS Business [Updated for 2020] • blog.chartmogul.com
- SaaS CAC Ratio | How to Calculate and Why It Matters • www.thesaascfo.com
- Don't Miss Out on IVR For Property Management! • blog.agilepayments.com
Customer Success
- COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel. • blog.close.com
- How Online Communities Create Customer Advocacy and Retention • churnzero.net
- 4 must-know strategies for building a killer remote sales team • blog.close.com
- Marketing and Sales in a Recession: Lessons from 2008 • sujanpatel.com
- 8 Customer Characteristics Every Service Rep Should Know • blog.hubspot.com
- 10 Customer Service Commandments to Rule Them All • blog.hubspot.com
- 3 Tips for Onboarding New Users Quickly in a Crisis • www.gainsight.com
- How to onboard remote employees • blog.close.com
- The Beginner's Guide to Building a SaaS Customer Service Team • blog.hubspot.com
- Tips from Totango Team: 7 Ways to Work Smarter from Home • blog.totango.com
SaaS on Medium
- Taking the long view
- Marketing Lessons Learned from Launching A SaaS Product In the Middle of A Pandemic
- I/O Runtime and the Future of Serverless at Adobe
- Accelerating Trends in Times of COVID19
- The #1 Growth Tool SaaS Marketers (and Tom Hunt) Need in 2020
- Avez-vous le droit de rompre une période d’essai ou un CDD en raison du covid-19 ?
- Avez-vous le droit de rompre une période d’essai ou un CDD en raison du covid-19 ?
- UX/UI Case Study: Mandate Setting/Edit in SAAS
- 為什麽變革管理是客戶成功所缺少的一塊拼圖
SaaS news articles
- Automation: A game changer for SaaS companies (VB Live) • venturebeat.com
- Tyto Care raises $50 million to grow its telehealth examination and diagnostic platform • venturebeat.com
- Node raises $6 million to help businesses without AI expertise launch projects • venturebeat.com
- Why Hewlett Packard Enterprise Tapped Okta for GreenLake • www.informationweek.com
- Bringg raises $30 million for a logistics platform that helps companies compete with Amazon • venturebeat.com
- Using a Virtual Warehouse to Manufacture Real-World Tools • www.informationweek.com
- Cloud Scalability Shows Its Worth in the Wake of COVID-19 • www.informationweek.com
- 21 Zoom Alternatives For Remote Meetings And Video Calls • startupstash.com
- Video Sherpa wants to pursue global ambitions from Galway • www.siliconrepublic.com
- How Zoom, Netflix, Dropbox, and Equinix are tackling coronavirus infrastructure challenges • venturebeat.com
SaaS blog posts
- We've been exposed • justinjackson.ca
- Making Tech Choices: Don’t Add Risk to an Already Risky Business • thebootstrappedfounder.com
- Banking & Finance CIOs on How Coronavirus Changed Software Services Demand • kraftblick.com
- Fight Amazon • justinjackson.ca
- Not in House: On Reinventing the Wheel • thebootstrappedfounder.com
- Mental Models to Help You Grow • www.ben-cotton.com
- Surviving a Recession as a Bootstrapped Business • thebootstrappedfounder.com
- How to Release as a Bootstrapper: Often, Early, and Safely • thebootstrappedfounder.com
- Notes from Office Hours with Lisa Lawson • tomtunguz.com
- Maintenance • justinjackson.ca
SaaS podcasts
Indie Hackers Podcast
- #156 – Surviving a Recession as an Indie Hacker with Amy Hoy of Noko and 30x500
- #155 – Finding the Right Models for Growth with Brian Balfour of Reforge
- #154 – The Right Way to Talk to People About Your Business with Rob Fitzpatrick, Author of The Mom Test
- #153 – Quick Chat with William Candillon of Start React Native
- #152 – Picking the Right Market to Get Started In with Justin Jackson and Tyler Tringas
- #151 – Striking the Right Balance as an Indie Hacker with Sergio Mattei of Makerlog
- #150 – Acquiring the Experience to Make It as a Solo Founder with Jen Yip of Lunch Money
- #149 – Generating Passive Income by Teaching What You Know with Greg Rog of LearnUX
- #148 – Quick Chat with Nathan Rosidi of Strata Scratch
- #147 – Having Fun on the Path to Independence with Cory Zue of Place Card Me
SaaSClub.io Podcast
- 244: 6 Mistakes SaaS Companies Make with PPC (and How to Avoid Them) - with Todd Chambers
- 243: Turning a Simple Slack Plugin into a Growing B2B SaaS Startup - with Darren Chait
- 242: Getting Your SaaS Product Messaging Right - with Robin van Lieshout
- 241: A SaaS Founder Shares His Lessons on Overcoming Failures - with Sabba Keynejad
- 240: How Mutiny's Founders Launched a SaaS MVP in 2 Weeks - with Jaleh Rezaei
- 239: Freemium Model for SaaS: Lessons from a Startup Founder - with Sam Dolbel
- 238: Makerpad: How Ben Tossell Bootstrapped a $240K Side-Project - with Ben Tossell
- 237: ClickFunnels: The $135 Million Self-Funded SaaS Startup - with Dave Woodward
- 236: Elastic.io: Getting Traction by Charging More for Your SaaS - with Renat Zubairov
- 235: CinchShare: How a Stay at Home Mom Built a $5M ARR SaaS Company - with Jennifer Johnson
Transistor.fm
- Giuuuuuuuunta
- Pants-driven development
- How are founders handling the pandemic?
- Maybe you shouldn't start a software company
- All that he wants
- Should you start a startup with your spouse?
- What's driving you now?
- Clearing the air
- Anxiety about what might happen with the business
- A cloudy feeling of dread
The SaaS Revolution Show
- You Mon Tsang on customer success, plus ChurnZero's remote work framework
- Growing from $10M to $20M ARR in just 12 months with Mikael Thuneberg, CEO, Supermetrics
- The importance of emotional health for startup teams - Rui Brandão, Zenklub
- Why is StartUp Growth so Hard on the People? - Tae Hea Nahm and Bob Tinker
- SaaS sales and distribution in a crowded space with Marcelo Lombardo, Omie
- The framework for scaling your SaaS startup with Mark Roberge
- The importance of revenue operations with Krish Subramanian, Chargebee
- Lessons from bootstrapping to $25m ARR with David Darmanin, Hotjar
- Can software make work feel less like work? with Rahul Vohra, Superhuman
- The Power of Events for Growing SaaS Startups with Jói Sigurdsson, CrankWheel
Inside Intercom Podcast
- The SaaS response - how our peers are responding to COVID-19
- Working together while apart - a remote roundtable
- Bailey Richardson on fostering community creatively in a crisis
- Shep Hyken on fostering the cult of the customer
- The remote rundown: Tips from the experts
- Jasmine Friedl on design, diversity and choosing a different path
- About a bot: The making of Resolution Bot
- Author and product leader Buster Benson on the art of productive disagreement
- Intercom on Product: Why making every day count is key to progress
- Scale: Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation
Notion - The Pain of Scale
- TEN05 - Helping fitness entrepreneurs live their dreams with Glofox
- TEN04 - Helping small businesses survive and thrive on the hive with Futrli
- TEN03 - What is success? Looking back and being astonished at what you have achieved
- TEN02 - Building a company of global scale and significance
- TEN01 - Building an entirely new category of venture capital
- 230 - Build a business to be proud of, with Catherine Birkett, CFO, Gocardless
- 229 - How to raise venture capital, with Cristina Fonseca, Founder, Venture Partner, Indico Capital
- 228 - Starting up in Europe, scaling up in the US, with Dan Glazer
- 227 - Product-led growth and freemium business models at Futrli, with Hannah Dawson
- 226 - Talking product strategy, consumer science and culture with Gibson Biddle
Getting To Ramen
- Getting COVID-19, un-productivity hacks, and market differentiators
- Head of Product at Userfeed.io
- Rob Walling of MicroConf & TinySeed on his Stairstep Approach to Bootstrapping
- The big Stripe dispute: a cautionary tale
- Repositioning a platform-reliant product
- Stuck at $5K MRR...now what?
- Ben Orenstein of Tuple.app on building a fast-growing bootstrapped company
- Matt Wensing of SimSaaS.co on why you don't need a co-founder and taking funding from TinySeed
- Landon and Kyle of Userfeed.io and AdReform.com on using continues customer feedback to inform product
- Mubashar Iqbal of PodHunt on building the company you want to work for
Made with Grit
- 18: Payroll for remote teams, enterprise sales & more
- 17: Punchlist with Pete Bernardo
- 16: Tax filing for startups
- 15: Grayscale: From non-technical founder to six-figure revenues
- 14: A big announcement about the future of Userfeed
- 13: Reaping the benefits of content marketing over time
- 12: Finding focus while wearing lots of hats
- 11: TinySeed - Grappling with an offer
- 10: Funding, hiring, benefits, projections & more
14 Minutes of SaaS
- E100 – Godard Abel – Infinite Aisle of Buyer Experiences – 3 of 3
- E99 – Godard Abel – Data, not Magic – 2 of 3
- E98 – Godard Abel – Solving a problem close to home – 1 of 3
- E97 – Eric Boduch – Co-founder of Pendo – Love your Product – 2 of 2
- E96 – Eric Boduch – Co-founder of Pendo – Small Town Exit – 1 of 2
- E95 – Harrison Rose, CoFounder & Chief Customer Officer at Paddle – Speedboat for Scaleups – 2 of 2
- E94 – Harrison Rose, CoFounder & Chief Customer Office of Paddle – Schoolboy Entrepreneurs – 1 of 2
- E93 – Michael Litt, CEO & coFounder of Vidyard – Pruning the Rosebush – 2 of 2
- E92 – Michael Litt, CEO & coFounder of Vidyard – Blackberry Ice Cream – 1 of 2
- E91 – Hande Cilingir, Insider CEO & Co-founder – 3 of 3 – Surrounded by Good People